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Issue diagnosis: isolating cause/s of issue/s (for example, assistance interpreting traces and dumps for installation and code-related problems). Our support service means we will provide remote assistance (via telephone or online communication) in response to requests pertaining to the following: Basic, short duration installation, usage, and configuration questions. It is a great solution for communities and companies wanting to privately host their own chat service or for developers looking to build and evolve their own chat platforms. Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework. Once you reach out to us, you can expect our DevOps to schedule a video call with you within one business day. Hossted apps come packaged for the enterprise: Our support team is available for any queries at Hossted. This installation includes our support package. App login credentials will be available via welcome message, or in /etc/motd. Once the deployment is complete, you can access the machine via ssh, default username: azureuser. Explore our Premium Services to find out more about comprehensive application support as well as consultations with open source experts.

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Installing a Hossted application also grants you access to our network of open source application experts that provide extended packages of support and professional services for open source applications. We provide support for connecting your app to AzureAD or Google sign-in. Our support team helps you integrate your application into your existing cloud configuration, including changes to the URL, SSL and integration into your Cloud Identity Management.Ĭonnecting your application to your Identity Provider is an important step in adopting any open source application. We provide reliable, expert DevOps support, reducing downtime and impact on your productivity. The Hossted Dashboard enables you to monitor your instance, access Hossted support, and perform actions such as removing authentication.īy providing support and professional services:.The Hossted CLI grants you the ability to run commands such as setting your custom domain, registering your organization and viewing your application logs.

#Rocketchat marketplace how to

Our documentation (link) provides clear guidelines on how to update your images routinely, an important factor when working towards soc2 / iso270001 compliance.

We provide documentation and recommendations on scanning images, with the goal of ensuring your images are compliant with industry standards for security.

We secure this layer by applying the best practices regarding Traefik security header annotations, ensuring that our applications receive consistently high rankings on security scanners such as Mozilla Observatory, SSL Labs, ImmuniWeb, Security Headers and more. Internally, we use Traefik to make your Hossted application accessible.

We provide a one-click solution for seamlessly deploying your application in the cloud. Let an experienced DevOps team take this off your hands. Addressing security vulnerabilities and seeking out community or developer help costs you time and impacts production. To make matters worse, getting proper support and being able to have some level of control of the instance is challenging. Not only are images susceptible to vulnerabilities, but applications and network traffic are under threat from DDoS attacks, bots, malicious payloads and browser supply chain attacks. Still, you face continually emerging vulnerabilities in security.

#Rocketchat marketplace software

This is a repackaged open source software product wherein additional charges apply for supplementary services.Īre you an IT manager looking for a simple, secure, self-maintainable and supported deployment for Rocket.Chat?